Track activities, monitor communication and intervene at the right time to drive productivity amongst your remote workforce
Completely Connected Teams
Monitor your remote workforce
For a remote team or a team in an extended work-from-home situation, it is imperative as a manager to be able to track the productivity levels of the team. Leadsquared enables you to track all the activities of your field force like calls, emails, tasks completed. Get automated reports on every remote employee and ensure they’re on top of their game.
Ensure high quality of interactions
The biggest challenge with remote workforce management, is ensuring all interactions with prospects or customers follow company standards. Leadsquared integrates with telephony services and email clients so you can track and record all calls and emails. Ensure that all communication follows company guidelines. Share call and email scripts with your entire team to help them achieve the highest standards
Motivate your teams
Empower your team to get real-time insights on their performance. Share automated report cards to your team and reward every milestone with a recognition. Day’s targets achieved? Congratulate them for hitting it out of the park even while they work-from-home. Somebody lagging behind? Nudge them with a different email to help them get back on track.
Intervene at the right time
Enable automations to track activities and trigger specific actions based on defined logic. An employee starting their day too late or not hitting their quota of calls? Get an email or notification so you can intervene in time and help them up their game.
Set up Two-Factor Authentication to add an additional security layer. Edit your Permission Templates to disable data exports or temporarily hide sensitive data from users. If you suspect that your account has been compromised, you can force log-out all users as the first safety precaution.
"Our remote teams are being managed with LeadSquared"
In the face of the Covid19 Pandemic, we are keeping track of all admission and enrolment activities using LeadSquared reports. Features like clock-in and clock-out and user activity and productivity reports help us get a tight grip on every aspect of our admission process – people, funnel, and revenue.”
Corporate Director of Admissions
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