Slide 18769 OverPice 1 3 of Discover a whole new generation customers LS Logo Slide 3110491 1 OverPice 2 lead pipeline When you are looking to automate your LS Logo Slide 1369 2 OverPice 3 When every new customer counts LS Logo Slide 17394 1 OverPice 4 More test drives means more sales LS Logo Slide 735 1 OverPice 5 Invest in your future clients LS Logo Slide 978 1 OverPice 6 Now you can count your chickens LS Logo before they hatch Slide OverPice 4 Let a LeadSquared LS Logo RocketIcon specialist give you a personal demo

Collections CRM for Debt Recovery

Empower your teams to track and follow-up with defaulters efficiently, predict debt recovery and enable faster collections
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How LeadSquared helps digitize your complete collections process

Right from borrower segmentation to debt recovery prediction and guided team actions

Borrower Management

Borrower Management

  • Seamless API Integration ​
  • Borrower Categorization​
  • 360 Degree Borrower Profile​
  • Borrower Communication
Recovery Pipeline Automation

Recovery Automation

  • Case Prioritization
  • Day Planning for Collections Agents
  • Automated Communication
  • Recovery Workflows for Collections
Advanced Analytics

Advanced Analytics

  • Default Customer Analysis​
  • Progressive Collection Efficiency​
  • State of Business​
  • Performance Tracking​ ​

Automate communication to debtors based on their actions & stages

Segment your borrowers based on various factors – the kind of debt, DPD, amount due, repayment history, demographics, location, financial status, credit history and more. Use this information to always maintain relevant messaging across all communication channels.

Collections CRM for debt recovery borrower communication

Ensure all your teams are well-connected for smooth operations

Ensure all your teams
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Call Center

Intelligent call distribution to review loan defaulters and​ follow-up for Collection​
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Fraud Control

Updates on fraud intentions​ and updates on legal actions ​
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Field Operations

Empower field agents to plan their customer visits and collection follow-ups
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Support Team

Connect your support teams for updates on technical issues

Manage your complete call center lifecycle

With advanced automation and guided actions

Collections CRM for call center lifecycle
Agent tracking collections CRM

Track the movement of your collections agents

As a manager, you can track all field force activities and ensure productivity. Your collections agents too can track all their current pending tasks on their mobile app. With the day planner and ‘nearby leads’ feature, he can optimise his time on the field.

Manage end-to-end field collections lifecycle

With advanced automation, guided actions and direct connect to fraud control teams

Collections CRM for debt recovery field workflow

Get complete insights into your borrowers, agents and collections

Borrower profiles, agent performance, collection funnels and more

Borrower Profile

Borrower profile Collections CRM for debt recovery

Collection Funnels

Collections CRM collections funnel

Collections Performance

Collections CRM reports for debt recovery
Anuj Sachdev x

30% faster loan disbursals than before

LeadSquared helps us manage our lending partnerships with banks & NBFCs, and our internal processes across the lending lifecycle (sales, credit, verification & operations) to disburse loans 30% faster than before. Our DSAs are 55% more efficient than before, and all their work is trackable.

Anuj Sachdev
VP – Product

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