Why Customer Self-Service Portals are so important?
Businesses are starting to recognize the benefits of customer self-service portals and over the last few months we have implemented a number of really exciting customer self-service portals across multiple industries like Education, Finance, Real Estate and Healthcare.
Why are businesses going this route?
They need to stay ahead of the game and customers are now more than ever demanding an improved experience when dealing with brands.
LeadSquared Self-Service Customer Portals enable businesses to give their customers instant access to information, allow personalization, and save time and resource capacity.
The benefits of Self-Service Customer Portals are far reaching.
- Accelerate Application Cycles
- Help you manage your application drop-offs
- Reduce Customer Service Costs
- Improve Agent Productivity
- Teach your Customers new skills
- Introduce Customers to upsell offers.
- Gives your Customers a personal experience
There are so many use cases for Customer Self-Service Portals. See more here: https://leadsquared.co.za/customer-portal/
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